Responsible Gaming Policy
At Donbet Login, we recognise that gambling carries inherent risks. This document sets out our commitments, the tools available to you, and the standards we apply to promote safer gambling across our platform. All practices described here align with UK Gambling Commission (UKGC) requirements.
1. Our Commitment to Safer Gambling
Donbet Login operates under a licence issued by the UK Gambling Commission. As a licensed operator, we are legally obligated to take all reasonable steps to prevent gambling-related harm. This obligation applies to every registered account, regardless of activity level or deposit history.
We do not encourage gambling beyond personal means. Gambling should be treated as a form of entertainment, not as a source of income or a method of recovering financial losses.
2. Identifying Problem Gambling
Recognising problematic behaviour early is central to harm prevention. The following indicators may suggest that gambling has become harmful:
- Spending more time or money on gambling than originally intended
- Borrowing money to fund gambling activity
- Neglecting personal, professional, or financial responsibilities
- Feeling distress, anxiety, or irritability when not gambling
- Attempting to recover losses through further gambling
- Concealing gambling activity from family or associates
If any of these patterns apply to you, we encourage you to use the account management tools described in Section 3, or to contact a support organisation.
3. Account Management Tools
Donbet Login provides a range of tools that allow you to control your gambling activity directly from your account. These tools are available at any time and can be applied without contacting customer support.
3.1 Deposit Limits
You may set daily, weekly, or monthly deposit limits. Once a limit is applied, it takes effect immediately. Requests to increase a deposit limit are subject to a minimum 24-hour cooling-off period before the change becomes active.
3.2 Session Time Limits
You may restrict the length of individual gambling sessions. When the set duration is reached, your session will end automatically. You will also receive periodic on-screen notifications during longer sessions.
3.3 Loss Limits
Loss limits cap the total amount you can lose within a defined time period. As with deposit limits, reductions take immediate effect. Increases require a cooling-off period.
3.4 Reality Checks
Reality check notifications appear at intervals you choose. Each notification displays the time elapsed during your current session, allowing you to make an informed decision about continuing.
3.5 Self-Exclusion
Self-exclusion allows you to suspend your account for a defined period or permanently. The minimum self-exclusion period is six weeks. During self-exclusion, your account is closed and you will not receive promotional communications from Donbet Login.
UK players may also register with GamStop, the national self-exclusion scheme, which applies across all UKGC-licensed operators simultaneously.
4. Protection of Vulnerable Persons
4.1 Age Verification
Donbet Login applies mandatory age verification at the point of registration. No deposits or gameplay are permitted until identity and age have been confirmed. Underage gambling is illegal in the United Kingdom.
4.2 Third-Party Controls
We support the use of third-party parental control software to restrict access to gambling websites on shared or household devices. Responsibility for implementing such controls rests with the account holder.
5. Support Organisations
The following organisations provide free, confidential support for individuals affected by gambling-related harm:
- GamCare — national support service for problem gambling in Great Britain
- GamAnon — support for families and friends of people affected by gambling
- Gambling Therapy — international support service with online tools and helplines
- BeGambleAware — information, advice, and referral to treatment services
Donbet Login does not affiliate with or profit from any referral to these services.
6. Staff Training and Internal Standards
All customer-facing staff at Donbet Login receive training in identifying signs of problem gambling and in applying our safer gambling procedures. Accounts flagged for potentially harmful patterns are subject to internal review, which may result in proactive contact or temporary account restrictions.
7. Updates to This Policy
This policy is reviewed periodically to reflect changes in UKGC regulations and industry standards. The current version applies from 1 January 2026. Material updates will be communicated to registered users via email.